• We manage all of our accounts in a highly ethical and professional manner.

• Our collectors are trained and tested for proficiency of the Fair Debt Collection Practices Act,                              and the ACA's Professional Telephone Collection Techniques.

• Continuing education opportunities are utilized to keep our employees on the cutting edge of the collections industry.  This includes certifying our collectors through the ACA Collector Certification Program.

• We have the capability to record inbound and outbound calls for training and quality assurance purposes.

• Questions regarding HIPAA, raised by client circumstances are dealt with by our in-house attorney.

• By adhering to strict quality assurance standards, we consistently achieve the highest performance level possible. This means more dollars collected on behalf of our clients.

For more information on the services we offer please contact Rick Rogers.